FAQ

Q: How long does one refill cartridge last?

A: Each refill cartridge will deodorize for
approximately 30 days. The gel on the inside of the
cartridge will begin depleting as soon as it is exposed
to the air.

Q: My refill cartridge still smells after 30 days, is it
deodorizing?


A: No, even if the refill has a lingering scent, our
formula is tested to deodorize for approximately 30
days. Any scent afterwards is just remanence of the
essential oils within the gel and will not deodorize your
space.

Q: Does DeoBlock just mask odors?

A: No, DeoBlock actually deodorizes the space by
attacking malodor molecules and leaving your space
smelling fresh with the mixture of an essential oil
fragrance.

Q: How do I order custom DeoBlocks?

A: Visit our wholesale page, fill out the form, and we
will reach out via email within 48 hours.

Q: How do I enable the adjustable airflow feature?

A: Turn DeoBlock 90° counter-clockwise.

Q: How big of a space will DeoBlock efficiently
deodorize?


A: A standard sized half bathroom, approximately
5’ x 5’ x 8’ is as big as we recommend. DeoBlock also
deodorizes cars of all sizes effectively. 

Q: What other spaces can I deodorize with DeoBlock?

A: Gym bags, lockers, cars, closets, cabinets, shoes or
any other compact spaces that need deodorizing.

Q: Is DeoBlock durable?

A: Yes. DeoBlock is structurally sound 
due to its three-dimensional cube design.
 We designed it this way to withstand the 
wear and tear of equipment and gym bags.

Q: Can I leave my DeoBlock in very hot/cold climates?

A: Yes! DeoBlock’s gel has been clinically stability
tested and remains stable in temperatures as high as
113° F and below freezing. Leave DeoBlock in your
car without a care in the world.

Q: Is the DeoBlock Refill Cartridge already filled with gel?

A: Yes, we would never let you down! Every DeoBlock
arrives with a cartridge pre-filled with our deodorizing
gel and essential oil fragrance of your choice.

Q: Is a subscription service required?

A: Of course not! However, we suggest this due to the
convenience of getting refills shipped right to your
doorstep, every 30 days, no sweat.

Q: Can I cancel my subscription at any time?

A: Absolutely. Please login to your account profile and visit  the ‘subscriptions’tab. Follow the instructions indicated  and cancel your refill subscription.

Q: What kind of gel is in each refill cartridge? 

A: 100% Plant-based gel, mixed with our deodorizing
formula and unique essential oil scents.

Q: Do refills contain 100% natural essential oils?

A: No. We use a combination of high-quality fragrance components as well as pure essential oils in order to create pleasant and  unique fragrances.

Q: How do I dispose of my refill cartridge?

A: All refill cartridges are 100% recyclable. Even the
gel on the inside! Please dispose of the refill cartridges
by throwing them in your recycling bin. Then, make
sure you head back here, deoblock.com, for another!

Q: How many scents do you offer?

A: DeoBlock currently has 3 available scents:

Oceanside, Sandalwood, and Apple Blossom.

However, we are always working on researching new
scents based on customer’s feedback! If you would
like us to look into creating a new fragrance, submit a
request at the bottom of our website.

Q: Can I refill DeoBlock with my own third-party essential oils?

A: No. DeoBlock refill cartridges arrives with our
deodorizing, essential oil, gel pre-filled. We guarantee
there is a scent you will love!

Q: What happens if my DeoBlock breaks?

A: While that would be extremely impressive, please
email us at info@deoblock.com with any photos of
the damage and we will send you a new one. 

Q: Can I return my product if I am unsatisfied?

A: Yes, message info@deoblock.com and we will
address your concern within 24 hours.
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