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answers to your questions

How long does one refill cartridge last?

Each refill cartridge will deodorize for approximately 30 days. The deodorizing gel inside the cartridge will begin depleting as soon as it is unwrapped.

Does DeoBlock just mask odors?

No, DeoBlock actually deodorizes a space by neutralizing odor causing bacteria to create a fresh atmosphere.

What other spaces can I deodorize with DeoBlock?

Gym bags, equipment bags, lockers, cars, shoes, closets, bathrooms and other confined spaces.

Can I leave my DeoBlock in very hot/cold climates?

Yes! DeoBlock’s gel has been clinically stability tested and remains stable in temperatures as high as 113° F and below freezing.

Is a subscription service required?

Of course not! However, we suggest this due to the convenience of getting refills shipped right to your doorstep, every 90 days, no sweat.

What kind of gel is in each refill cartridge?

100% plant-based gel, mixed with our proprietary deodorizing formula and premium essential oil scents.

How do I dispose of my refill cartridge?

All refill cartridges are 100% recyclable. Even the gel on the inside! Please dispose of the refill cartridges by throwing them in your recycling bin.

Can I refill DeoBlock Pods with my own third-party essential oils?

No. Please recycle and replace your pods every 30 days.

Can I return my product if I am unsatisfied?

Yes, email orders@deoblock.com with your order number in the subject line and we will address your concern.

My refill cartridge still smells after 30 days, is it deodorizing?

No, even if the refill has a lingering scent, our formula is tested to deodorize for approximately 30 days. Any scent afterwards is just remanence of the essential oils within the gel and will not deodorize your space.

How do I order custom DeoBlocks?

Visit our custom page, fill out the form, and we will reach out via email.

How big of a space will one (1) DeoBlock efficiently deodorize?

Up to 15 SqFt. 

Is DeoBlock durable?

Yes. DeoBlock is structurally sound due to its three-dimensional cube design. We designed it this way to withstand the wear and tear of daily use. 

Is the DeoBlock Refill Cartridge already filled with gel?

Yes, we would never make you work up a sweat! – Or is that exactly what we want to do? (kidding) Every DeoBlock arrives with a pod pre-filled with our deodorizing gel and essential oil fragrance of your choice.

Can I cancel my subscription at any time?

Yes. Please login to your account and follow the instructions indicated to cancel your refill pod subscription.

Do refills contain 100% natural essential oils?

No. We combine 100% natural essential oils with premium fragrances to create unique scents.

How many scents do you offer?

DeoBlock currently has 3 available scents: Oceanside, Sandalwood, and Velour. However, we are always working on researching new scents based on customer’s feedback! If you would like us to look into creating a new fragrance, submit a request at the bottom of our website.

What happens if my DeoBlock breaks?

While that would be extremely impressive, please email us at orders@deoblock.com with any photos of the damage and we will send you a new one free of charge.