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ANSWERS TO YOUR QUESTIONS

How long does one refill cartridge last?

Each refill cartridge will deodorize for approximately 30 days. The deodorizing gel inside the cartridge will begin depleting as soon as it is unwrapped.

Does DeoBlock just mask odors?

No, DeoBlock actually deodorizes the space by eliminating malodor molecules and leaving your space smelling fresh.

How do I enable the adjustable airflow feature?

Turn the two DeoBlock halves 90°

What other spaces can I deodorize with DeoBlock?

Gym bags, equipment bags, lockers, cars, shoes, closets, bathrooms the list goes on!

Can I leave my DeoBlock in very hot/cold climates?

Yes! DeoBlock’s gel has been clinically stability tested and remains stable in temperatures as high as 113° F and below freezing.

Is a subscription service required?

Of course not! However, we suggest this due to the convenience of getting refills shipped right to your doorstep, every 90 days, no sweat.

What kind of gel is in each refill cartridge?

100% Plant-based gel, mixed with our proprietary deodorizing formula and premium essential oil scents.

How do I dispose of my refill cartridge?

All refill cartridges are 100% recyclable. Even the gel on the inside! Please dispose of the refill cartridges by throwing them in your recycling bin.

Can I refill DeoBlock with my own third-party essential oils?

No. DeoBlock refill cartridges are meant to be recycled after use.

Can I return my product if I am unsatisfied?

Yes, email info@deoblock.com with your order number in the subject line and we will address your concern.

My refill cartridge still smells after 30 days, is it deodorizing?

No, even if the refill has a lingering scent, our formula is tested to deodorize for approximately 30 days. Any scent afterwards is just remanence of the essential oils within the gel and will not deodorize your space.

How do I order custom DeoBlocks?

Visit our wholesale page, fill out the form, and we will reach out via email.

How big of a space will DeoBlock efficiently deodorize?

Up to 200sqft.

Is DeoBlock durable?

Yes. DeoBlock is structurally sound due to its three-dimensional cube design. We designed it this way to withstand the wear and tear of equipment and gym bags.

Is the DeoBlock Refill Cartridge already filled with gel?

Yes, we would never make you work up a sweat! – Or is that exactly what we want to do? (kidding) Every DeoBlock arrives with a cartridge pre-filled with our deodorizing gel and essential oil fragrance of your choice.

Can I cancel my subscription at any time?

Absolutely. Please login to your account profile and follow the instructions indicated to cancel your refill subscription.

Do refills contain 100% natural essential oils?

No. We use a combination of high-quality fragrance components as well as 100% pure essential oils in order to create pleasant and unique fragrances.

How many scents do you offer?

DeoBlock currently has 3 available scents: Oceanside, Sandalwood, and Apple Blossom. However, we are always working on researching new scents based on customer’s feedback! If you would like us to look into creating a new fragrance, submit a request at the bottom of our website.

What happens if my DeoBlock breaks?

While that would be extremely impressive, please email us at orders@deoblock.com with any photos of the damage and we will send you a new one free of charge.