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Last updated: May 6, 2026
IMPORTANT NOTICE: THESE TERMS CONTAIN A MANDATORY ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT REQUIRE YOU TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT IN ACCORDANCE WITH SECTION 18 BELOW.
These Terms of Service (“Terms”) govern your access to and use of the website located at www.deoblock.com (the “Site”), operated by DEO Company LLC (“Company,” “we,” “us,” or “our”), and any purchases made through the Site.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you may not access or use the Site.
You must be at least 18 years old to purchase products from the Site.
You may not use our products or Site for any unlawful purpose or in violation of any applicable laws. You agree not to:
We reserve the right to refuse service to anyone for any reason at any time.
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to:
Purchasing products for resale is prohibited. Orders placed for resale may be canceled without refund. We attempt to display product images and descriptions accurately but cannot guarantee that your device’s display will be accurate.
All prices are subject to change without notice. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent, abusive, or placed by resellers. If we cancel your order after payment, we will refund the amount charged. You agree to provide current, complete, and accurate billing and account information.
Enrollment and Renewal
Certain products may be offered on a subscription basis. Subscription frequency may be selected by you (including monthly, every two months, every three months, or every six months) and may be modified at any time through your subscription portal.
Subscription renewals are processed automatically at 12:00am Central Time on the scheduled renewal date. To avoid being charged for a renewal, you must cancel or modify your subscription at least 24 hours prior to the renewal processing time. Failure to cancel before renewal does not qualify the order for refund.
Subscription Management
Through your subscription portal, you may:
Subscription modifications and cancellations must be made at least 24 hours prior to renewal processing.
Subscription pricing and benefits may vary and are subject to change.
All returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. The "100% Money Back Guarantee" applies to the first subscription order of a product only, subject to the limitations described in our Refund Policy. Shipping costs are non-refundable.
Order Processing
Orders are processed within 1–5 business days from the date of purchase. We may ship on weekends when operationally available. During high-volume periods, processing times may be extended. Subscription renewal orders are processed automatically at 12:00am Central Time on the scheduled renewal date and ship immediately upon processing in accordance with Section 5.
Domestic Shipping
We ship domestically within the 50 United States. Delivery times vary by carrier and destination. Once an order has been transferred to the shipping carrier, delivery timelines are outside of our control.
Free Shipping
Free Shipping within the United States applies automatically at checkout for:
All shipping rates and eligibility are determined at checkout.
Shipping Fees
The following shipping fees apply to orders within the United States:
Shipping discounts may stack with promotional codes where applicable.
All shipping rates and eligibility are determined at checkout.
U.S. Territories
Orders shipping to U.S. territories are fulfilled using shipping services available at checkout. Standard Free Shipping thresholds may not apply depending on carrier rates. U.S. territories include, but are not limited to: American Samoa, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, Guam, Marshall Islands, Micronesia, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands.
International Shipping
International shipping rates are calculated at checkout through Shopify Markets.
Customers are responsible for all shipping costs displayed at checkout.
International Handling Fees
These fees cover international documentation, currency exchange, processing, and dispatch and do not include duties or import taxes.
Duties and Taxes
Duties and import taxes may be collected at checkout or upon delivery depending on destination country regulations. Customers are responsible for any customs duties, taxes, or import fees assessed by the destination country.
We are not responsible for customs delays or additional import charges.
Shipping costs are non-refundable for international orders.
Risk of Loss and Title
Risk of loss and title transfer to you upon our delivery of the products to the carrier. Once an order has been transferred to the shipping carrier, we are not responsible for lost, stolen, delayed, or damaged packages.
If your package is marked as delivered but cannot be located:
We may, at our discretion, assist with carrier investigations but are not obligated to replace or refund orders marked as delivered. Optional insured shipping protection may be offered at checkout by default or where available.
Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is entered and the order has shipped:
If a package is returned to sender due to an incorrect address:
Shipping Delays
We are not liable for carrier-related delivery delays, including but not limited to delays caused by weather, customs processing, high-volume periods, or other events beyond our control.
By opting in to receive SMS communications, you consent to receive marketing and transactional messages from DEO Company LLC. Message and data rates may apply. You may opt out at any time by replying STOP to any message. We are not responsible for delayed or undelivered messages. Your submission of personal information through SMS is governed by our Privacy Policy.
The Site may include third-party services, tools, or links. We are not responsible for the content, policies, or practices of third-party websites or services. Your interactions with third parties are at your own risk.
If you submit reviews, comments, or other materials (“Comments”), you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, publish, and distribute such content. You are responsible for ensuring your Comments do not violate any law or third-party rights.
Occasionally, there may be information on the Site containing typographical errors, inaccuracies, or omissions. We reserve the right to correct errors and update information at any time without prior notice, including after an order has been submitted.
THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Some jurisdictions do not allow certain warranty limitations, so some limitations may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEO COMPANY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold harmless DEO Company LLC and its affiliates from any claim arising from your violation of these Terms or misuse of the Site.
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles.
For any matters not subject to arbitration, the parties agree to exclusive jurisdiction in the state or federal courts located in Cook County, Illinois.
You and DEO Company LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product purchased shall be resolved exclusively through final and binding arbitration on an individual basis.
Arbitration shall be administered by the American Arbitration Association under its Consumer Arbitration Rules.
You waive the right to a jury trial and the right to participate in a class action.
The arbitration shall take place in Illinois unless otherwise required by law.
The Federal Arbitration Act governs this provision.
You agree that any arbitration or legal proceeding shall be conducted only on an individual basis and not as part of a class, consolidated, or representative action.
You may opt out of the arbitration agreement by sending written notice within 30 days of your first purchase or use of the Site.
Your written notice must include:
Notices must be sent via:
Email: info@deoblock.com
Mail:
DEO Company LLC
211 S Clark St
#455
Chicago, IL 60604
United States
If you opt out, disputes will be resolved in accordance with Section 15.
If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.
We may terminate or suspend access to the Site at any time for violations of these Terms.
Obligations and liabilities incurred prior to termination survive termination.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and DEO Company LLC.
DEO Company LLC
211 S Clark St
#455
Chicago, IL 60604
United States
Email: info@deoblock.com
